Before You Commit to a Home Care Franchise or Home Care Consultant
Ask Questions, Get Answers.
Did you know that more employees come to work each day at 21st Century Care Providers than most home care franchise companies? We employ more registered nurses than any home care franchise company and far more than any other home care consultant you will speak to.
Below is a list of questions that have been asked by our clients.
How to Start a Home Care Agency, Frequently Asked Questions
Q: How do 21st Century Care Providers Home Care Consultants differ from a Home Care Franchise and other Home Care Consultants?
A: 21st Century Care Providers are a team of Home Care Consultants dedicated to assisting entrepreneurs and health care professionals with starting their very own a home care businesses providing Non-Medical Home Care services such as personal care and companion care services. 21st Century Care Providers goal is to provide an affordable alternative to the traditional Home Care Franchise model. 21st Century Care Providers offer more than a home care franchise would, without the ongoing home care franchise fees or home care franchise territory restrictions related to being involved with a home care franchise or typical home care consultant or management company. We have a larger staff, more Registered Nurses and go things for you that the home care franchise companies and other home care consultants simply do not. The home care franchise or home care consultant you speak to before or after speaking with us, will not guarantee you that you will achieve home care licensure or home care accreditation in your state. Not only do we complete all of the state required forms and documents for you, but we walk you through the state home care survey and guarantee you will receive your home care license in your state. We stay with you for the lifetime of your agency offering ongoing home care consulting and home care training and best of all, with no ongoing costs or fees.
Q: What is the difference between a Companion Care Agency and a Personal Care Agency?
A: Home Companion Care Agencies offer Companion Care to their clients. Responsibilities include meal preparation, medication reminders, light housekeeping and transportation as well as other activities that a person may want or need for a better quality of life. Personal Care Agencies are similar to Companion Care Agencies, but can also offer hands on assistance providing additional services such as bathing, hygiene, etc. Whenever possible, you want to offer personal care services to assure that you do not lose clients when then they find the need for additional services you are unable to offer.
Q: Are Home Companion Care and Non-Medical Home Care services covered by insurance?
A: Yes, but only in the case of Long Term Care Insurance policies that include Personal Care and Companion Care. Medicaid will have programs in many states, but Medicare only applies to skilled services offered by Home Health Care Agencies. We can help you state a home care business or a home health care business. This is our area of expertise.
Q: Can I use a home office for my Non-Medical Home Care Business?
A: In most states you can operate a Personal Care Agency or Companion Care Agency from your own home. Contact us for more details, we will be happy to tell you how this works in your state. Not only do we have account managers who are experts in regard to your states standards, but our home care consultants are trained and receive continuous training to assure they can answer any and all state specific questions you might have. Every state is different, but answers are just a phone call away.
Q: Is a background in the healthcare industry necessary to start my own Companion Care Business or Non-Medical Home Care Business?
A: No. Our Non-Medical Home Care Training program and home care consulting support will assure your home care business is up and running quickly and easily. Whether you are looking to start a Personal Care Agency, Companion Care Agency, or even a Home Health Care Agency, our home care consultants can help.
Q: Do my employees need to be Licensed or Certified?
A: That will depend upon the type of home care business you start and the levels of home care service you provide. If it is a Companion Care Business, then chances are that your employees will not need to be Certified. If it is a Personal Care Business, then your state MAY require that they be certified as a Certified Nurse Assistant or Home Health Aides for your Non-Medical Personal Care Business. We provide you with lifetime access to our Home Care Business Training portal accessible over the internet. Your caregivers will be able to create their own login, User ID and Password and get access to this site. Your caregivers will be able to watch any of the many Non-Medical Home Care Training videos that we make available for clients and be required to take a short quiz after each video. Your Caregivers will then be able to download and print a certificate of completion for each Home Care Training Course they complete.
Q: Is a Companion Care or Non-Medical Home Care license required to operate a Non-Medical Home Care Agency?
A: Most states will require some form of home care license to start a Non-Medical Home Care Agency. 21st Century Care Providers will assist you with this process. Call us today, we can get you started!
Q: How do I find Home Companions or Home Care Aides for my Non-Medical Home Care Business?
A: You will find a ready market of Non-Medical Home Care Aides that have provided Non-Medical Home care services previously and have been trained through state approved Home Care Organizations. Craigslist, LinkedIn and Indeed are all great sources for finding these employees. Your employees experience is vital when starting a home care business. Their experience is your experience. They will be the face of your home care business.
Q: Do you provide Non-Medical Home Care Training?
A: Yes. 21st Century Care Providers will train you and provide you with all the tools you need to start and successfully grow your Non-Medical Home Care Business. Our methods, documentation, Non-Medical Home Care Business development and Non-Medical Home Care Training program will prepare you for almost anything you are likely to encounter. You can bring 2 employees to our Non-Medical Home Care Training at no extra cost. In addition, we are available to assist you and promptly answer your questions via phone or email after your Non-Medical Home Care Training classes are completed. Do you need a refresher course, or possibly you have hired new employees that need home care training? There is no limit as to the number of times you can attend our LIVE home care training program.
Q: Will I be able to use your trademark for my Non-Medical Home Care Business?
A: No. We will assist you with choosing a Home Care Business name and offer guidance on the trademark process. We are not a home care franchise, we are home care consultants offering everything a home care franchise would and more, but without the home care franchise fees, territory or marketing restrictions.
Q: Will my home care business have a specific territory and will this territory be protected?
A: No. You will start your Home Care Business where you see fit and have complete control over your growth or area. Unlike a home care franchise, there are no home care franchise territory restrictions when working with 21st Century Care Providers.
Q: What Home Care Training or support is offered after we launch our Home Care Business?
A: We offer lifetime Home Care Training on the web and LIVE in person to all of our home care business clients. We will also consult your home care business throughout the entire home care agency startup process. We have 4 Masters Prepared Registered Nurses on Staff to answer any of your clinical questions as well as a licensing team of 4 individuals to answer any licensing questions you might have. Not to mention our marketing experts and other home care consultants that make up our team of 19 full time employees.
Q: How competitive is the Non-Medical Home Care Business market?
A: While there is competition in every business, Home Care Services are on high demand. Unlike many other businesses and services, you are providing a need, not a “want”. Home care businesses are more profitable that ever before.
Q: A Home Care Franchise told me I would receive leads from their website. How will I get leads with your option?
A: 21st Century Care Providers will create your website and then implement ‘natural’ Search Engine Optimization (SEO) services to ensure that your Home Care Business website will appear on common search engines like Google and Yahoo with no ‘pay per click’ type fees on-going. This is no different from the home care franchise model and far more in depth than any other home care consultant has to offer.
Q: Do you allow communication between your Home Care Business clients?
A: Our Home Care Business clients are always free to communicate with each other. You will have access to our online customer portal. There you will find our company blog as well as a 24 hour portal that will provide you with direct contact with all of our Home Care Business clients. Aside from LIVE home care training providing all of the tools and resources necessary to operate your Agency, our Home Care Training classes will be a meeting ground where you and other Home Care Business owners and administrators from around the country can share thoughts and ideas.
Q: What type of home care software do I need for my home care agency?
A: We have partnered with the industry leading home care software provider which is white labeled and implemented by most home care franchise companies. The cost of this home care software is only $50 per month if you are a client of ours, while the typical cost is well over $300 per month.
Q: How does 21st Century Health Care Consultants charge so much less than a Home Care Franchise and still provide a quality program with ongoing Non-Medical Home Care Training and support?
A: Unlike a Home Care Franchise, 21st Century Care Providers spends very little on marketing to the public and relies heavily on organic Google searches to attract its customers. This allows us to keep our overhead low and in turn keep the total cost of our home care agency startup program much lower while offering a superior level of support and service. Home Care Franchises are marketing machines, but they are not marketing your territories services, they are attracting new home care franchise owners. Home care franchise companies also understand that you will need a lot of support initially, but as time goes by, you will need less and less. Not to mention, our team of home care consultants is far larger than most home care franchise companies and all other home care consultants you will speak with. You are never waiting on us to move forward. We are proactive and will get the ball rolling immediately.
Q: What exactly am I getting for my money?
A: Please visit http://www.1stproviders.com/new-agency-start-ups for a complete description of our offering
We GUARANTEE your home care licensure and home care accreditation.
Call us for a no obligation home care consultation today at 888-850-6932.